How 4 industry leaders use AI to deliver next-generation customer service

Imagine a world where every customer support interaction is intuitively tailored to your needs...

AI-driven trends in the retail sector

AI is at the top of everyone’s minds, and the retail industry is no exception. AI is not just...

8 steps to priming your data for AI readiness

If you’re reading this, chances are you’ve realized there’s no going back to the way things...

Keeping an eye on the people in an AI-infused world

The advent of generative AI has dramatically reshaped customer experience (CX) and revolutionized...

The five levels of automation in data quality and information management—where does your organization stand?

Having advanced data quality and information management capabilities can be a strategic advantage...

The best technology for optimizing business intelligence

What is the best technology for gaining even better intelligence from the massive amounts of data a...

2024 U.S. data privacy laws by state

Data Privacy Day is coming up on January 28th this year and to celebrate, we thought we'd take a...

The five levels of data visualization and reporting maturity – how does your organization stack up?

In a world where data increasingly dictates business decisions, leveraging it effectively is key....

Embrace a holistic approach to customer obsession

Why are so many companies failing to see the expected ROI of their recent data management and...

7 keys to staying competitive and profitable

A smart data and analytics strategy leveraging the right technology enables companies to stay...