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itD blog

Digital transformation, change management, data analytics and business intelligence, enterprise collaboration, enterprise search, SaaS, and more.

ItD
Posts about

Enterprise community

Systems integrations, Enterprise community

How to reimagine Enterprise Community platforms for the modern digital stack

In today’s digital enterprise, community platforms have moved far beyond...
2 minute read
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Systems integrations, Customer experience, iPaaS (integration platform as a service), SmartConX, Case study, Enterprise community, Intelligent content syndication, Dynamic translation, Software and cloud engineering, Automation

How to turn separate support communities into a global village

As the world evolves, so do customer needs and expectations. Adapting to these changes and keeping...
4 minute read
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Customer experience, iPaaS (integration platform as a service), SmartConX, Company news, Enterprise community

Introducing iTalent’s digital platform for CX professionals

After trailblazing the knowledge management and digital collaboration space for more than a decade,...
2 minute read
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Customer experience, Case study, Enterprise community, Khoros, AI

Consolidate your communities onto one platform for a better CX and big savings

Managing multiple, siloed communities spread across different online touchpoints can be a...
3 minute read
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Enterprise community

Success secrets community managers should know about platform launches and migrations

Is there a 'secret' formula for success when it comes to launching a new community or migrating an...
3 minute read
Read More
Customer experience, Case study, Enterprise community, Khoros

AARP's SongTheme: boost community engagement with music

Organizations of any size and scope often face the constant challenge of keeping their members...
3 minute read
Read More
Enterprise community, AI

Harnessing the power of community evangelism: how it’s like GPT

A clear theme that emerged fromThe Community Roundtable’s annual report on the State of Community...
3 minute read
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Customer experience, Enterprise community, Managed Services

Top 10 online community managed services our customers ask for

The benefits of self-service online communities are well known. Customers prefer to self-support...
4 minute read
Read More
Enterprise community, Khoros

State of Community Management 2023 webinar recap

I was given the honor to participate in a webinar with Jim Storer of The Community Roundtable (CRT)...
1 minute read
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Enterprise community, Khoros

5 must-have components of a best-in-class community

If you have been around the community space for any length of time, then you are probably familiar...
2 minute read
Read More

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