Posts about
			Automation
Building a scalable and responsible data foundation for Generative AI
As we stand at the frontier of Generative AI, many companies are asking themselves a key question:...
								
								
								
								
								
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					AI skills in Fabric: Unlocking insights through data agents
The data deluge is real, and traditional analysis methods are buckling under the weight. But what...
								
								
								
								
								
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					5 2025 AI and Business Intelligence trends you can’t afford to ignore
As businesses navigate an ever-evolving digital landscape, the fusion of Artificial Intelligence...
								
								
								
								
								
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								Systems integrations,
								
								Customer experience,
								
								iPaaS (integration platform as a service),
								
								SmartConX,
								
								Case study,
								
								Enterprise community,
								
								Intelligent content syndication,
								
								Dynamic translation,
								
								Software and cloud engineering,
								
								Automation
								
							
							
						
					
					
					
						
							How to turn separate support communities into a global village
As the world evolves, so do customer needs and expectations. Adapting to these changes and keeping...
								
								
								
								
								
								4 minute read
								
							
							
						
						
						
							
								
							
            
						
					The convergence of AI and BI: it’s time to embrace generative BI
Leveraging intelligence has been the main way companies have secured a competitive advantage for as...
								
								
								
								
								
								5 minute read
								
							
							
						
						
						
							
								
							
            
						
					How a privacy compliance operations organization achieved operational excellence
Robust privacy compliance is a strategic asset for companies subject to stringent privacy laws and...
								
								
								
								
								
								3 minute read
								
							
							
						
						
						
							
								
							
            
						
					
								
								Enterprise search & personalization,
								
								Customer experience,
								
								Data & analytics,
								
								Case study,
								
								Coveo,
								
								Microsoft,
								
								AI,
								
								Automation
								
							
							
						
					
					
					
						
							How 4 industry leaders use AI to deliver next-generation customer service
Imagine a world where every customer support interaction is intuitively tailored to your needs...
								
								
								
								
								
								4 minute read
								
							
							
						
						
						
							
								
							
            
						
					The five levels of automation in data quality and information management—where does your organization stand?
Having advanced data quality and information management capabilities can be a strategic advantage...
								
								
								
								
								
								5 minute read
								
							
							
						
						
						
							
								
							
            
						
					Project managers as strategic enforcers of cost efficiency
The role of project managers has traditionally centered around managing tasks, resources, and...
								
								
								
								
								
								5 minute read
								
							
							
						
						
						
							
								
							
            
						
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