• itD Community
  • Contact Us
  • What We Do
      • Enable Next-Generation Experiences
      • Transform Technology Operations
      • Convert Data To Advantage
      • Unlock the Potential of AI
      • Deliver Advanced DevOps & Software
  • Capabilities
    • Enterprise Community
    • Enterprise Search & Personalization
    • BI, Data & Analytics
    • Software & Cloud Engineering
    • PMO
    • Managed Services
    • Change Management
    • Quality Assurance
    • Digital Accessibility
  • iTD Labs
    • About
    • SmartConX
    • Chama
    • Fastr.ai
  • Partner Solutions
    • Khoros
    • Coveo
    • Microsoft Fabric
    • ThoughtSpot
    • Google Cloud Platform
  • Who We Are
    • Culture & values
    • Our leadership
    • Our clients
    • Our story
    • Giving back
    • GLAM
    • Awards
  • News & Thinking
    • News
    • Blog
    • Case Studies
  • Careers
    • Work With Us
    • Open Positions
  • Services
    • Solutions
      • Data transformation & business intelligence
      • Change management
      • Enterprise community
      • Enterprise search & personalization
    • Capabilities
      • IT DevOps
      • Software & cloud engineering
      • Machine learning & AI
      • Project management/PMO
      • Data management & analytics
      • Digital accessibility
      • Managed services
  • SaaS
    • SmartConX
    • Chama
    • MojoHire
  • Partners
    • Khoros
    • Coveo
    • Microsoft
    • Lingotek
    • Oracle Eloqua
  • News & insights
    • Blog
    • Success stories
    • Latest news
  • Who we are
    • Culture & values
    • Our leadership
    • Our clients
    • Our story
    • Giving back
    • GLAM
    • Awards
  • Careers
    • Work With Us
    • Open Positions
  • Locations

itD blog

Digital transformation, change management, data analytics and business intelligence, enterprise collaboration, enterprise search, SaaS, and more.

ItD
Posts about

Customer experience (2)

Customer experience, Data & analytics

Embrace a holistic approach to customer obsession

Why are so many companies failing to see the expected ROI of their recent data management and...
3 minute read
Read More
Customer experience, Change management, Employee experience

Why CX leaders should integrate change management into all they do

When changes are introduced in an organization, the customer experience (CX) often changes, as...
3 minute read
Read More
Enterprise search & personalization, Customer experience, AI

How you can use AI to power customer self-service and assisted support

“We have really good customer service!” How many times have you heard companies express this as a...
5 minute read
Read More
Customer experience, Enterprise community, Managed Services

Top 10 online community managed services our customers ask for

The benefits of self-service online communities are well known. Customers prefer to self-support...
4 minute read
Read More
Enterprise search & personalization, Customer experience, Coveo

Revolutionize the e-commerce experience with intelligent unified search

There was a time when search engines were the latest and greatest thing. They were considered...
4 minute read
Read More
Enterprise search & personalization, Customer experience

What is intelligent unified search and why do enterprises need it?

The overwhelming proliferation of data and information is causing toggle fatigue. What is toggle...
3 minute read
Read More
Customer experience, Digital transformation, Data & analytics

7 keys to staying competitive and profitable

A smart data and analytics strategy leveraging the right technology enables companies to stay...
1 minute read
Read More
Systems integrations, Customer experience, iPaaS (integration platform as a service), SmartConX, Enterprise community, Intelligent content syndication, Dynamic translation, Automation

Why multi-directional platform integration is essential for customer retention

In today’s fast-paced, informationally overloaded world, the most precious resource is time....
6 minute read
Read More
Enterprise search & personalization, Customer experience, Data & analytics, Enterprise community, Dynamic translation, Khoros, Microsoft, Google

5 box-bursting innovations for your Khoros community

One of the things we like about the Khoros customer engagement platform is that it not only has a...
4 minute read
Read More
Customer experience, Enterprise community, AI

How generative AI will impact enterprise community user engagement

Reid Hoffman, co-founder of LinkedIn, former board member and original investor of OpenAI, and...
3 minute read
Read More

Topics

  • Agile Methodology (1)
  • AI (25)
  • Automation (11)
  • Awards (6)
  • Case study (9)
  • ChaMa (9)
  • Change management (18)
  • Company news (6)
  • Coveo (8)
  • Customer experience (31)
  • Data & analytics (28)
  • Data privacy (4)
  • Digital transformation (9)
  • Diversity (1)
  • Dynamic translation (4)
  • Employee experience (8)
  • Enterprise community (24)
  • Enterprise search & personalization (15)
  • Google (1)
  • Intelligent content syndication (4)
  • iPaaS (integration platform as a service) (6)
  • Khoros (7)
  • Managed Services (2)
  • Microsoft (6)
  • Oracle Eloqua (1)
  • PMO & project management (11)
  • SaaS (software as a service) (2)
  • SmartConX (10)
  • Software and cloud engineering (2)
  • Systems integrations (10)
see all topics

Top Posts

community-edited
changeorchestration-square
BI-edited
pilot-edited
cmedited_3
Prev 1 2 3 4 Next

Let's do the impossible together

itD_logo_white
Contact Us
Headquarters

iTalent Digital
300 Orchard City Drive
Ste 136
Campbell, CA 95008

+1 408.496.6200

  • Company
    • All locations
    • Careers
    • Our clients
    • Awards
    • Giving back
  • Resources
    • Latest news
    • Blog
    • Success stories
    • Core offerings
Legal

© Copyright 2022 iTalent Digital.
All rights reserved.

Sitemap

Privacy policy

standards_1 standards_2 standards_3 standards_4 standards_5 standards_6
GLAM

Girls Leadership Academy Meetup

Founded by itD's CEO, Renée La Londe
View Website