itD blog

Success secrets community managers should know about platform launches and migrations

Is there a 'secret' formula for success when it comes to launching a new community or migrating an...

Harnessing the power of community evangelism: how it’s like GPT

A clear theme that emerged fromThe Community Roundtable’s annual report on the State of Community...

State of Community Management 2023 webinar recap

I was given the honor to participate in a webinar with Jim Storer of The Community Roundtable (CRT)...

5 must-have components of a best-in-class community

If you have been around the community space for any length of time, then you are probably familiar...

Threats and opportunities of generative AI for enterprise communities

In my last post, I explored a list of questions that enterprise community professionals should be...

How generative AI will impact enterprise community user engagement

Reid Hoffman, co-founder of LinkedIn, former board member and original investor of OpenAI, and...

Make community management more efficient and scalable with Khoros ACM

In a previous blog article, I wrote about a specific feature of the Khoros Accelerated Community...

Unlock community insights with Khoros Monitor Walls

A hidden gem as a part of the analytics offering in the Khoros Care and ACM (Accelerated Community...