itD blog

Keeping an eye on the people in an AI-infused world

The advent of generative AI has dramatically reshaped customer experience (CX) and revolutionized...

Why CX leaders should integrate change management into all they do

When changes are introduced in an organization, the customer experience (CX) often changes, as...

It’s time to take an enterprise approach to change

Most of us want to make a difference and have a positive impact. It’s why we do the work we do. ...

Why and how to add change management to your project management approach

As a project manager, you have probably seen first-hand the challenges in getting people in your...

How Autodesk uses automation to drive change agility

We all know that change management should be baked into transformation initiatives from the...

PMO, CMO and TMO: what they are and how they drive change agility

We all know that change is inevitable. One critical difference between successful companies and...

13 ways technology enables people-first change orchestration

Incorporating data analytics, and automation to the change model has been among the most disruptive

The Federated Model of strategic change management

The “big flip” to the stakeholder view of orchestrating strategic change Many of us...

How to use data and automation to orchestrate strategic change

It’s time for a digital transformation of the practice of managing digital transformation

Chama change management software earns iTalent Digital the title Disruptor Company of the Year

Chama® change management cloud software has earned iTalent Digital...