itD blog

How to reimagine Enterprise Community platforms for the modern digital stack

In today’s digital enterprise, community platforms have moved far beyond...

The customer experience win hidden in accessibility requirements

An accessible, unified customer experience is no longer a “nice-to-have” feature in a company’s...

How to turn separate support communities into a global village

As the world evolves, so do customer needs and expectations. Adapting to these changes and keeping...

Introducing iTalent’s digital platform for CX professionals

After trailblazing the knowledge management and digital collaboration space for more than a decade,...

2024 U.S. data privacy laws by state

Data Privacy Day is coming up on January 28th this year and to celebrate, we thought we'd take a...

Why multi-directional platform integration is essential for customer retention

In today’s fast-paced, informationally overloaded world, the most precious resource is time....

5 box-bursting innovations for your Khoros community

One of the things we like about the Khoros customer engagement platform is that it not only has a...

6 reasons your company needs an iPaaS

As your company deploys and onboards an increasing number of applications, they create data...

iTalent Digital named "Disruptor Company of the Year" again for SmartConX

For the second time this year, iTalent Digital was named Disruptor...

Syndication solution for Microsoft wins Stevie Award for best new product of the year

It was an honor to be in New York City late last month with Sandy...